Troubleshoot a Jama Connect service account
Review common issues with Jama Connect service account credentials and account status.
Question | Answer |
|---|---|
What if I didn't save the client secret? | The client secret can't be retrieved after you leave the one-time credential screen. Add a new secret or Jama Connect service account through the supported process. |
Why doesn't the service account appear in the active list? | Confirm that the setup completed successfully and that you are viewing active service accounts. |
How do I disable a service account? | Delete the service account in Jama Connect. |