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Jama Connect Interchange Help

Add a Jama Connect service account

Add a Jama Connect service account and obtain credentials for use with Jama Connect Interchange.

Important considerations
  • You must have organization admin access in Jama Connect.

  • The client secret is displayed only once. Copy and securely store it during setup.

  • The service account is intended for service-to-service access, not for signing in as a user.

To add the service account:

  1. In Jama Connect, select ADMIN > Service accounts.

  2. In the Add Service Account section, enter a name, then select Save & generate credentials.

    Screenshot_2026-09-12_at_1_16_07_PM.png
  3. In the window that opens, copy the Client ID and Client Secret, then select Done.

    Screenshot_2026-09-12_at_1_05_17_PM.png

    Important

    The client secret cannot be retrieved after you refresh the page or leave the one-time credential screen.

  4. Confirm that the service account appears in the active service account list and that its credentials are copied and securely stored.

    result.png