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Jama Connect Interchange Help

Perform a Full Sync for Excel Functions integrations

To maximize performance and minimize load on Jama Connect and the integrated system, regular syncs include only items that were modified since the last integration run. However, you can sync all items with the Full Sync option.

Important

Only run a Full Sync when advised by Jama Software Support because it is a performance-intensive operation.

  1. On the Integrations page, select the link for the integration.

    The Integrations page displays a search string and a 2-column table (Type and Name), with User Stories highlighted.
  2. On the Integration dashboard, select Full sync.

    The Full Sync option is highlighted on the User Stories integration page.

A confirmation message is added to the Logs page when the sync is complete.