Troubleshooting
Question | Answer |
|---|---|
Why does the upload return 409 Conflict? | Check the current IMPORT status before retrying. A running import prevents another upload or import operation from starting for the same conversation. |
Why does the import not start? | Confirm that a valid ReqIF or ReqIFz file was uploaded successfully to the correct conversation and that the mapping is complete. |
Why can’t I download the export file? | Confirm that the EXPORT process has completed successfully before requesting the file. |